How long does it take to receive my order?

Preparing and delivery time completely depends on the destination.
Please click [here] to check the detailed time
About tracking:
Please check your tracking information in [Account] - [All Orders] (Shipped)-[Order Tracking]. Or track on the website of related shipping company with tracking number.

How can I receive my package faster after my package arrived in my city?

In order to help you get the package faster, please input your clear address information as much as possible.
Please update your shipping address with the map positioning in advance before you submit the order, which helps the courier find your address faster. Kindly follow the steps as below:
1. Click "My Address" in "Account";
2. Add New Address;
3. Fill in other information after getting your location;
4. Then "Set it as default address" and "Save" it.

Why the shipping information still has not been updated for 3 days?

If the shipping information has not been updated within 3 days, please wait patiently since the shipping company needs time to update.
But it may be a delay for delivery due to hot sales season. We will try our best to deliver your parcel as soon as possible and send a message to you once the parcel information updated.
Note: Please check the shipping info in My Account-All Orders-Shipped Orders.

What's the shipping fee and how can I get free shipping?

Shipping fee completely depends on the order amount.
For more details, please click [here] .

How can I track the shipping information?

Please click your Account-Shipped to find your order. After clicking "Order Tracking", you will see the Tracking Number and shipping company contacts.